Some of our services appear not to be working at the moment.

Our team has been notified, and is working on sorting out the issue.

When hosting your site on Website Pro, we allow you to access your file system via SFTP. Other systems often allow this, but through FTP. It’s the same concept, but SFTP adds a layer of encryption for security purposes. In this article, we’ll explain how to connect to your sites file system through SFTP.

Step 1: Add an SFTP key pair

The first step in connecting over SFTP is to set up your SFTP key pair in the Website Pro dashboard. To do this, navigate to the SFTP section (see screenshot below).



On the SFTP page, click “Add Key” and enter in a key name. You will then be able to download your private key that is associated with the key that was just added.

Step 2: Connect to your file system using SFTP

Once your new key pair has been generated and you’ve downloaded your private key, you will be able to connect directly to your file system. To do so, you will need an SFTP client, such as FileZilla. It is free and available for Mac or PC.

How to use FileZilla:

Open FileZilla > File > Site Manager > New Site
Enter host as: sftp.websitepro.hosting
Enter port as: 22
Set protocol field to: SFTP – SSH File Transfer Protocol
Set logon type to: Key file
Enter your user: xxxxx
Choose your key file
Click connect

Your SFTP client setup should look like the screenshot below:



Once connected, you will have the ability to modify the file system directly. This will allow you to do things like overwrite the site with a new build, delete plugins or themes, or easily make small changes without logging into the Website Pro dashboard.
Was this article helpful?
Cancel
Thank you!